freshdesk.json 13 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435
  1. [
  2. {
  3. "cc_emails": [
  4. "winter@global-cube.de",
  5. "bedner@global-cube.de"
  6. ],
  7. "fwd_emails": [],
  8. "reply_cc_emails": [
  9. "winter@global-cube.de",
  10. "bedner@global-cube.de"
  11. ],
  12. "ticket_cc_emails": [
  13. "winter@global-cube.de",
  14. "bedner@global-cube.de"
  15. ],
  16. "fr_escalated": false,
  17. "spam": false,
  18. "email_config_id": 103000070386,
  19. "group_id": null,
  20. "priority": 1,
  21. "requester_id": 103058771317,
  22. "responder_id": null,
  23. "source": 1,
  24. "company_id": 103000839802,
  25. "status": 2,
  26. "subject": "Fwd: Neuer Server - keine Daten 2022 in den Berichten",
  27. "association_type": null,
  28. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  29. "to_emails": [
  30. "support@global-cube.de"
  31. ],
  32. "product_id": null,
  33. "id": 15,
  34. "type": null,
  35. "due_by": "2023-02-06T11:59:25Z",
  36. "fr_due_by": "2023-02-02T11:59:25Z",
  37. "is_escalated": false,
  38. "custom_fields": {
  39. "cf_reference_number": null
  40. },
  41. "created_at": "2023-02-01T11:59:25Z",
  42. "updated_at": "2023-02-01T11:59:25Z",
  43. "associated_tickets_count": null,
  44. "tags": [],
  45. "nr_due_by": null,
  46. "nr_escalated": false
  47. },
  48. {
  49. "cc_emails": [
  50. "winter@global-cube.de",
  51. "bedner@global-cube.de",
  52. "matarrelli@global-cube.de",
  53. "mbe@dca-computer.de"
  54. ],
  55. "fwd_emails": [],
  56. "reply_cc_emails": [
  57. "winter@global-cube.de",
  58. "bedner@global-cube.de",
  59. "matarrelli@global-cube.de",
  60. "mbe@dca-computer.de"
  61. ],
  62. "ticket_cc_emails": [
  63. "winter@global-cube.de",
  64. "bedner@global-cube.de",
  65. "matarrelli@global-cube.de",
  66. "mbe@dca-computer.de"
  67. ],
  68. "fr_escalated": false,
  69. "spam": false,
  70. "email_config_id": 103000070386,
  71. "group_id": null,
  72. "priority": 1,
  73. "requester_id": 103058771652,
  74. "responder_id": null,
  75. "source": 1,
  76. "company_id": 103000839799,
  77. "status": 2,
  78. "subject": "Fwd: AH Zumbült - neues Management Informationssystem",
  79. "association_type": null,
  80. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  81. "to_emails": [
  82. "support@global-cube.de"
  83. ],
  84. "product_id": null,
  85. "id": 14,
  86. "type": null,
  87. "due_by": "2023-02-06T11:56:43Z",
  88. "fr_due_by": "2023-02-02T11:56:43Z",
  89. "is_escalated": false,
  90. "custom_fields": {
  91. "cf_reference_number": null
  92. },
  93. "created_at": "2023-02-01T11:56:43Z",
  94. "updated_at": "2023-02-01T12:00:53Z",
  95. "associated_tickets_count": null,
  96. "tags": [],
  97. "nr_due_by": null,
  98. "nr_escalated": false
  99. },
  100. {
  101. "cc_emails": [
  102. "winter@global-cube.de",
  103. "bedner@global-cube.de",
  104. "edv@darmas.de"
  105. ],
  106. "fwd_emails": [],
  107. "reply_cc_emails": [
  108. "winter@global-cube.de",
  109. "bedner@global-cube.de",
  110. "edv@darmas.de"
  111. ],
  112. "ticket_cc_emails": [
  113. "winter@global-cube.de",
  114. "bedner@global-cube.de",
  115. "edv@darmas.de"
  116. ],
  117. "fr_escalated": false,
  118. "spam": false,
  119. "email_config_id": 103000070386,
  120. "group_id": null,
  121. "priority": 1,
  122. "requester_id": 103058770514,
  123. "responder_id": null,
  124. "source": 1,
  125. "company_id": null,
  126. "status": 2,
  127. "subject": "Fwd: AH Darmas - neues Managment Informationssystem",
  128. "association_type": null,
  129. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  130. "to_emails": [
  131. "support@global-cube.de"
  132. ],
  133. "product_id": null,
  134. "id": 13,
  135. "type": null,
  136. "due_by": "2023-02-06T11:56:12Z",
  137. "fr_due_by": "2023-02-02T11:56:12Z",
  138. "is_escalated": false,
  139. "custom_fields": {
  140. "cf_reference_number": null
  141. },
  142. "created_at": "2023-02-01T11:56:12Z",
  143. "updated_at": "2023-02-01T11:56:12Z",
  144. "associated_tickets_count": null,
  145. "tags": [],
  146. "nr_due_by": null,
  147. "nr_escalated": false
  148. },
  149. {
  150. "cc_emails": [
  151. "winter@global-cube.de",
  152. "bedner@global-cube.de",
  153. "stephane.brandt@hasler-garage.ch"
  154. ],
  155. "fwd_emails": [],
  156. "reply_cc_emails": [
  157. "winter@global-cube.de",
  158. "bedner@global-cube.de",
  159. "stephane.brandt@hasler-garage.ch"
  160. ],
  161. "ticket_cc_emails": [
  162. "winter@global-cube.de",
  163. "bedner@global-cube.de",
  164. "stephane.brandt@hasler-garage.ch"
  165. ],
  166. "fr_escalated": false,
  167. "spam": false,
  168. "email_config_id": 103000070386,
  169. "group_id": null,
  170. "priority": 1,
  171. "requester_id": 103058770514,
  172. "responder_id": null,
  173. "source": 1,
  174. "company_id": null,
  175. "status": 2,
  176. "subject": "Fwd: AH Hasler - neues Managment Informationssystem",
  177. "association_type": null,
  178. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  179. "to_emails": [
  180. "support@global-cube.de"
  181. ],
  182. "product_id": null,
  183. "id": 12,
  184. "type": null,
  185. "due_by": "2023-02-06T11:55:52Z",
  186. "fr_due_by": "2023-02-02T11:55:52Z",
  187. "is_escalated": false,
  188. "custom_fields": {
  189. "cf_reference_number": null
  190. },
  191. "created_at": "2023-02-01T11:55:51Z",
  192. "updated_at": "2023-02-01T11:55:52Z",
  193. "associated_tickets_count": null,
  194. "tags": [],
  195. "nr_due_by": null,
  196. "nr_escalated": false
  197. },
  198. {
  199. "cc_emails": [
  200. "bedner@global-cube.de"
  201. ],
  202. "fwd_emails": [],
  203. "reply_cc_emails": [
  204. "bedner@global-cube.de"
  205. ],
  206. "ticket_cc_emails": [
  207. "bedner@global-cube.de"
  208. ],
  209. "fr_escalated": false,
  210. "spam": false,
  211. "email_config_id": 103000070386,
  212. "group_id": 103000201737,
  213. "priority": 1,
  214. "requester_id": 103058770327,
  215. "responder_id": 103057514342,
  216. "source": 1,
  217. "company_id": null,
  218. "status": 5,
  219. "subject": "Fwd: Fehlerberichte fehlen",
  220. "association_type": null,
  221. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  222. "to_emails": [
  223. "support@global-cube.de"
  224. ],
  225. "product_id": null,
  226. "id": 11,
  227. "type": "Problem",
  228. "due_by": "2023-02-06T14:21:54Z",
  229. "fr_due_by": "2023-02-02T14:21:54Z",
  230. "is_escalated": false,
  231. "custom_fields": {
  232. "cf_reference_number": null
  233. },
  234. "created_at": "2023-02-01T11:55:00Z",
  235. "updated_at": "2023-02-01T14:31:54Z",
  236. "associated_tickets_count": null,
  237. "tags": [],
  238. "nr_due_by": null,
  239. "nr_escalated": false
  240. },
  241. {
  242. "cc_emails": [
  243. "c.otten@dresen.de",
  244. "ali.salmi@dresen.de",
  245. "b.oberlaender@dresen.de"
  246. ],
  247. "fwd_emails": [],
  248. "reply_cc_emails": [
  249. "c.otten@dresen.de",
  250. "ali.salmi@dresen.de",
  251. "b.oberlaender@dresen.de"
  252. ],
  253. "ticket_cc_emails": [
  254. "c.otten@dresen.de",
  255. "ali.salmi@dresen.de",
  256. "b.oberlaender@dresen.de"
  257. ],
  258. "fr_escalated": false,
  259. "spam": false,
  260. "email_config_id": 103000070386,
  261. "group_id": null,
  262. "priority": 1,
  263. "requester_id": 103058769698,
  264. "responder_id": null,
  265. "source": 1,
  266. "company_id": 103000839807,
  267. "status": 2,
  268. "subject": "Fwd: Änderung der Provisionsgrundlage",
  269. "association_type": null,
  270. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  271. "to_emails": [
  272. "support@global-cube.de"
  273. ],
  274. "product_id": null,
  275. "id": 10,
  276. "type": null,
  277. "due_by": "2023-02-06T11:52:39Z",
  278. "fr_due_by": "2023-02-02T11:52:39Z",
  279. "is_escalated": false,
  280. "custom_fields": {
  281. "cf_reference_number": null
  282. },
  283. "created_at": "2023-02-01T11:52:39Z",
  284. "updated_at": "2023-02-01T12:35:24Z",
  285. "associated_tickets_count": null,
  286. "tags": [
  287. "Provision"
  288. ],
  289. "nr_due_by": null,
  290. "nr_escalated": false
  291. },
  292. {
  293. "cc_emails": [
  294. "bedner@global-cube.de"
  295. ],
  296. "fwd_emails": [],
  297. "reply_cc_emails": [
  298. "bedner@global-cube.de"
  299. ],
  300. "ticket_cc_emails": [
  301. "bedner@global-cube.de"
  302. ],
  303. "fr_escalated": false,
  304. "spam": false,
  305. "email_config_id": 103000070386,
  306. "group_id": null,
  307. "priority": 1,
  308. "requester_id": 103058769083,
  309. "responder_id": null,
  310. "source": 1,
  311. "company_id": 103000839808,
  312. "status": 2,
  313. "subject": "Keyloop Mazda NASA Schnittstelle",
  314. "association_type": null,
  315. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  316. "to_emails": [
  317. "support@global-cube.de"
  318. ],
  319. "product_id": null,
  320. "id": 9,
  321. "type": null,
  322. "due_by": "2023-02-06T11:51:09Z",
  323. "fr_due_by": "2023-02-02T11:51:09Z",
  324. "is_escalated": false,
  325. "custom_fields": {
  326. "cf_reference_number": null
  327. },
  328. "created_at": "2023-02-01T11:51:09Z",
  329. "updated_at": "2023-02-01T12:34:12Z",
  330. "associated_tickets_count": null,
  331. "tags": [],
  332. "nr_due_by": null,
  333. "nr_escalated": false
  334. },
  335. {
  336. "cc_emails": [
  337. "m.berning@autohaus-berning.de",
  338. "matthias.berning@reisacher.de",
  339. "geiss@global-cube.de",
  340. "bedner@global-cube.de",
  341. "winter@global-cube.de"
  342. ],
  343. "fwd_emails": [],
  344. "reply_cc_emails": [
  345. "m.berning@autohaus-berning.de",
  346. "matthias.berning@reisacher.de",
  347. "geiss@global-cube.de",
  348. "bedner@global-cube.de",
  349. "winter@global-cube.de"
  350. ],
  351. "ticket_cc_emails": [
  352. "m.berning@autohaus-berning.de",
  353. "matthias.berning@reisacher.de",
  354. "geiss@global-cube.de",
  355. "bedner@global-cube.de",
  356. "winter@global-cube.de"
  357. ],
  358. "fr_escalated": false,
  359. "spam": false,
  360. "email_config_id": 103000070386,
  361. "group_id": null,
  362. "priority": 1,
  363. "requester_id": 103058768865,
  364. "responder_id": null,
  365. "source": 1,
  366. "company_id": 103000839803,
  367. "status": 2,
  368. "subject": "Fwd: Abstimmung GO-LIVE Planung 2023 + offene Punkte",
  369. "association_type": null,
  370. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  371. "to_emails": [
  372. "support@global-cube.de"
  373. ],
  374. "product_id": null,
  375. "id": 8,
  376. "type": null,
  377. "due_by": "2023-02-06T11:50:37Z",
  378. "fr_due_by": "2023-02-02T11:50:37Z",
  379. "is_escalated": false,
  380. "custom_fields": {
  381. "cf_reference_number": null
  382. },
  383. "created_at": "2023-02-01T11:50:37Z",
  384. "updated_at": "2023-02-01T11:50:37Z",
  385. "associated_tickets_count": null,
  386. "tags": [],
  387. "nr_due_by": null,
  388. "nr_escalated": false
  389. },
  390. {
  391. "cc_emails": [
  392. "bedner@global-cube.de"
  393. ],
  394. "fwd_emails": [],
  395. "reply_cc_emails": [
  396. "bedner@global-cube.de"
  397. ],
  398. "ticket_cc_emails": [
  399. "bedner@global-cube.de"
  400. ],
  401. "fr_escalated": false,
  402. "spam": false,
  403. "email_config_id": 103000070386,
  404. "group_id": 103000201737,
  405. "priority": 1,
  406. "requester_id": 103058694921,
  407. "responder_id": 103057514342,
  408. "source": 1,
  409. "company_id": 103000839633,
  410. "status": 4,
  411. "subject": "Fwd: Endlauf 07.2022 und Umsatzprovision",
  412. "association_type": null,
  413. "support_email": "global-cubedesupport@globalcube-support.freshdesk.com",
  414. "to_emails": [
  415. "support@global-cube.de"
  416. ],
  417. "product_id": null,
  418. "id": 7,
  419. "type": "Problem",
  420. "due_by": "2023-02-06T14:30:01Z",
  421. "fr_due_by": "2023-02-02T14:30:01Z",
  422. "is_escalated": false,
  423. "custom_fields": {
  424. "cf_reference_number": null
  425. },
  426. "created_at": "2023-02-01T08:50:48Z",
  427. "updated_at": "2023-02-01T14:32:01Z",
  428. "associated_tickets_count": null,
  429. "tags": [
  430. "Provision"
  431. ],
  432. "nr_due_by": null,
  433. "nr_escalated": false
  434. }
  435. ]